Tag Archives: Dealing effectively with conflict

The Blame Game

©2007, 2009 Don Gray and Jerry Weinberg Engelbert watched Pam nervously chew on her knuckle as she stood in the door of his office, answering his call. “Come in and close the door.” He motioned her to a seat, then … Continue reading

Posted in Articles | Tagged , , , , , , , | 1 Comment

No Exit

Always have an exit strategy. ©2005 – 2009 Don Gray, Gerald M. Weinberg “The thought that disaster is impossible often leads to an unthinkable disaster.” – The Titanic Effect, The Secrets of Consulting, pg 95 Engelbert, the Software Engineering VP, … Continue reading

Posted in Articles | Tagged , , , | Leave a comment

Approaching a Conflict in Style

©2006-2007 Esther Derby This column originally appeared on Stickyminds.com. Conflict is inevitable at work. Sooner or later, you will disagree about what to test, when to test or how long to test software. How you.and the person you disagree with.approach … Continue reading

Posted in Articles | Tagged , , | Leave a comment

Beyond Blaming

© 1996 Jean McLendon and Gerald M. Weinberg, www.satir.org and www.geraldmweinberg.com “England, though at present enjoying a very high state of prosperity, still shows some symptoms of a decaying nation. Propose to an Englishman any principle, or any instrument, however … Continue reading

Posted in Articles | Tagged , , , | 2 Comments

Treaties to Deal with Communication and Conflict

©2002 Gerald M. Weinberg, www.geraldmweinberg.com On a typical day, I get 100-200 email messages, and some of my clients in large projects receive even more. Though emails improve my ability to communicate clearly and quickly, they may also prove a … Continue reading

Posted in Articles | Tagged , , , , , | Leave a comment

Yielding to Pressure

©2005 Gerald M. Weinberg In a previous article, I wrote about the usefulness of treaties between technical teams, but I didn’t give much detail about the actual negotiation process that goes into making a successful treaty. To learn about such … Continue reading

Posted in Articles | Tagged , , | Leave a comment

Tell Him?

©2006 Steven M Smith It’s ironic that the Baseball Writers Association of America named Joe Girardi the National League’s 2006 Manager of the Year. Giardi was recently fired by the Florida Marlins despite managing a young, low-rated team into contention. … Continue reading

Posted in Articles | Tagged , | Leave a comment

Creativity in Accounts Receivable

©2003 Gerald M. Weinberg, www.geraldmweinberg.com The introduction of the new $20 bill has me thinking about the Bureau of Printing and Engraving today. They’re one client I ever had who couldnt use the slow-payment excuse that they’re short of cash, … Continue reading

Posted in Articles | Tagged , , | Leave a comment

The Liar’s Contest

In this game, the only way to win is to stop playing. (c)2004, 2005 Don Gray and Gerald M. Weinberg It may look like a crisis, but it’s only the end of an illusion. – Rhonda’s First Revelation The Setup … Continue reading

Posted in Articles | Tagged , , , , , | Leave a comment

Reasons

©2001 Gerald M. Weinberg, www.geraldmweinberg.com [Note: In September, 2000, at the SEI’s Software Engineering Symposium in Washington D. C., Jerry was the recipient of the 2000 Stevens Award. The award recipient is recognized for outstanding contributions to the literature or … Continue reading

Posted in Articles | Tagged , , | Leave a comment

Seeing the Other Person’s Big Picture

©2000 Gerald M. Weinberg, www.geraldmweinberg.com You’re entering a new situation, and you’re ready to gather the Big Picture of the other people involved. Whatever you do, don’t try the following process without first getting a Big Picture of yourself, as … Continue reading

Posted in Articles | Tagged , , , , | Leave a comment

So, Sue Me

©2007, Gerald M. Weinberg This morning’s news brings a story of a small manufacturer of add-on hardware suing large computer manufacturers for alleged illegal price-cutting. I was surprised. I thought the lawyers had finally learned the futility of suing hardware … Continue reading

Posted in Articles | Tagged , | Leave a comment

Test Trimming: A Fable about Testing

©2007 Gerald M. Weinberg Throughout my career, I’ve watched in dismay as one software manager after another falls into the trap of achieving delivery schedules by trimming tests. Some managers shortcut test work by skipping reviewing and unit testing in … Continue reading

Posted in Articles | Tagged , , | Leave a comment