Tag Archives: Influence

Skills for Software Smoke Jumpers

©2007 Don Gray Do you know about smokejumpers? They’re brave, self-sufficient firefighters who parachute into remote areas wearing eighty pounds of gear and ready to fight a forest fire. If the jump goes well, they land safely. After extinguishing the … Continue reading

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Catch Them Doing It Right

(c)2008 Steven M. Smith A smile formed on Eleanor’s face as she saw me approach her doorway. She and I were meeting to discuss her views on recognizing and rewarding employees. She had been my manager for three years when … Continue reading

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The Technology of Cooperation

2009 Gerald M. Weinberg, www.geraldmweinberg.com IT professionals must be good team players, but what does that mean? For one thing, it means they must know how to come into a situation and quickly cooperate and gain cooperation, but cooperation takes … Continue reading

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Client 101

© 2001 Sherry Heinze I work as a test analyst for a consulting company. Every 6 to 12 months, I start on a new project for a new client. I love the variety and the opportunity to learn about a … Continue reading

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Change is a Disease

© 2000 James Bach, www.satisfice.com “That idea won’t work here, because we’re different.” is a refrain familiar to the ears of consultants everywhere. Some people respond to this defense by using evidence and argument to persuade their clients that they … Continue reading

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This Title May Change at Any Time. How Do You Feel About That?

©2005 Don Gray Three of my favorite quotes about change and translations: “The only person who likes change is a wet baby.” This change corrects a problem so I’m OK with it. “Everyone likes change, when someone else is doing … Continue reading

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What’s Your IQ?

©2002-2003 Esther Derby, www.estherderby.com People who work in software are smart people. We take pride in our ability to understand complex information and solve difficult problems. What about that other IQ, our Influence Quotient? To some of us, influence is … Continue reading

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Managing in Mayberry: An examination of three distinct leadership styles

2001 Don Gray and Dan Starr Near the Blue Ridge Mountains in North Carolina, not far from where you think it should be, there really is a town called Mayberry. Although the main highway bypassed the town years ago, the … Continue reading

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